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Privacy Policy

Privacy Policy

This Privacy Policy explains how Crystal Cow Diary processes personal data in connection with its website and related services. It applies to visitors, course participants, and other individuals who interact with us through the site. By using the website, you acknowledge that your information may be handled as described in this policy.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
Why we process data

How We Use Data

We use personal data to provide and administer the website and courses, create and manage user accounts, process registrations and payments, communicate about inquiries and service updates, deliver requested content, maintain security, prevent misuse, analyze site performance, improve our offerings, and comply with legal obligations. We may also use data to handle disputes, enforce our terms, and support internal recordkeeping.

Note
Processing is limited to operational, contractual, and compliance needs.
Third-party sharing

Sharing with Partners

We may share personal data with trusted service providers that support hosting, payment processing, analytics, communications, customer administration, and related technical services. These parties act on our instructions or under their own applicable legal obligations, and they may not use the data for unrelated purposes. We may also share information with professional advisers and business partners where needed to operate the service or complete a transaction.

Note
Service providers receive only the information needed to perform their assigned functions.
Sharing legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, regulatory requests, or similar legal obligations. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Crystal Cow Diary, our users, or others.

Note
Disclosure to public authorities is limited to lawful requests and compliance duties.

Depending on where you live and how your data is processed, you may have rights to access your personal data, correct inaccurate information, request deletion, object to certain uses, or ask for restriction of processing. You may also have the right to data portability in limited circumstances. These rights are not absolute and may be limited by law or by legitimate operational needs.

Available rights depend on the legal basis and the context of processing.

To exercise a privacy right, we may ask for information needed to verify your identity and understand the scope of the request. We will review the request and respond within the period required by applicable law. If we cannot act on a request in full, we will explain the reason where permitted.

Requests are handled through a verification process before any disclosure or correction.

We retain personal data for the period needed to provide services, manage accounts, maintain business records, resolve disputes, and meet legal, tax, or accounting obligations. When data is no longer required, we delete it, anonymize it, or archive it with restricted access where deletion is not immediately possible. Retention periods may vary depending on the type of record and the reason it was collected.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.

We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate notice.

We review this policy when our practices or legal obligations change.
GDPR
Regulation

GDPR Notice

Where the GDPR applies, we process personal data only when we have a lawful basis, such as performance of a contract, compliance with legal obligations, our legitimate interests, or consent where required. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards to the data we handle.

Because Crystal Cow Diary serves users in the European Economic Area and related jurisdictions, GDPR rules may apply to processing carried out in connection with the website and related services.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Office for Personal Data Protection of the Slovak Republic
This section is intended for users whose data is protected by the GDPR.
GDPR-aware

Your GDPR Rights

If the GDPR applies to your data, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to receive a copy of data you provided in a portable format where applicable. You may also withdraw consent where processing is based on consent. Some requests may be limited by law, by the need to protect the rights of others, or by our obligation to retain certain records.

GDPR rights are available subject to legal conditions and verification of identity.
01

Data We Collect

We may collect identifiers and contact details, account and profile information, course enrollment and attendance records, payment-related information handled through our service providers, communications sent to us, and technical data such as device, browser, log, and cookie information. Where relevant, we may also process information you choose to provide in forms, surveys, or feedback relating to spiritual growth courses for executives.

The categories collected depend on how the site and courses are used.
02

How We Collect Data

We receive personal data directly from you when you register, purchase, request information, or communicate with us. We also obtain data automatically through website interactions, cookies, and similar technologies, and from third parties that support payments, analytics, hosting, or customer administration. In limited cases, we may receive information from business partners or referral sources where you have interacted with them in connection with our services.

Information comes from direct submissions, service use, and technical systems.
03

Cookie Types

We may use essential cookies to support security, page navigation, and core functionality. We may also use preference cookies to remember choices, analytics cookies to understand site use, and, where enabled, marketing cookies to measure interest in our content. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless removed earlier.

We use only the cookie categories needed for operation, measurement, and preference handling.
04

Cookie Controls

You may refuse or delete cookies through your browser settings, although some site functions may not work properly if certain cookies are disabled. Where we use a cookie banner or preference tool, you can change non-essential settings there. Browser-based controls do not always affect all tracking technologies, so you may need to review settings in more than one place.

Cookie preferences can be adjusted through browser settings and, where available, site controls.
Privacy Office

Contact Information

Privacy email
[email protected]
Telephone
+421 910 874 429
Mailing address
Družstevná 2221, 031 01 Liptovsky Mikulas
Privacy inquiries
[email protected]

Use the contact details below for questions about this policy or our handling of personal data.

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